DOCUMENTATION
Installation, configuration, operation and troubleshooting for CDR Search Tool.
USER GUIDE
Introduction
What CDR Search Tool is, what it is for, and how the public release is intended to be used.
Installation
Prepare Windows, install the application, and confirm the local service is reachable.
Initial Configuration
Complete the first administrative setup before sending live CUCM records.
CUCM CDR and SFTP
Point Cisco CUCM CDR delivery at the CDR Search Tool SFTP receiver.
Search Records
Find indexed calls by number, date and time and work with the returned records.
CDR on Demand
Build an ad-hoc report from retained CDR data and export the result.
Report History
Understand the immutable audit trail created when reports are run.
Users and Roles
Create accounts, assign roles, reset passwords and control application access.
Retention and Storage
Control record history, source files and disk use.
Historical Import
Load existing CDR files through the application when older data needs to be indexed.
Updates and Rollback
Apply managed updates, protect the current installation and recover from a failed update.
Logs and Troubleshooting
Use application logs to investigate ingestion, authentication and operational problems.